Privacy Policy

Member Services
& Benefits


SRP Federal Credit Union prides itself in offering a wide array of convenient services to meet the needs of our members.

 
Direct Deposit

There is no waiting in line with Direct Deposit. Your paycheck is automatically sent to the credit union and deposited ino any account you like. Funds are accessible to you the same day. Be sure and check with your employer to see if this service is available for you. Direct Deposit is also available for retirement checks, Social Security, and other recurring government checks.

Payroll Deduction

Make a loan payment, pay your child's allowance, or save for Christmas without ever visiting a branch. With Payroll Deduction, your employer sends the credit union an amount determined by you and we make your deposit. Funds are accessible the same day with no lines it's easy, fast, and hassle-free.

Statements

Savings account statements are mailed quarterly, unless you have an electronic transaction such as an ATM or direct deposit, and so on. In these instances, you will receive a statement for the month in which the transaction occurred. If you have a checking account, you will receive a monthly statement. All of your accounts and loans are combined on one convenient statement.

E-Statements


Go paperless with E-Statements, a fast, safe, and secure alternative to the traditional paper statement. No more worrying about your confidential information being lost or stolen from your mailbox. Instead, access your statement within PC TYME online banking. And with E-Statements, record keeping is simplified; if you ever need a copy of your statement or canceled check, you can simply download or print from your saved file.

Automated Teller
Machines (ATM)


We are proud to have 42 ATMs conveniently located throughout the CSRA. As a member, you can use any of our ATMs free of charge. You can do withdrawals, transfers, and balance inquiries 24 hours a day, 7 days a week.

ATM Cards

An ATM card is issued with your checking account. You can use it to make withdrawals or transfers from your savings or checking account. It has a $400.00 maximum daily cash limit.

Use any ATM with the STAR®, Cirrus®, or PLUS® symbol for easy access to your money. You have unlimited, free use of our ATMs. Using non-SRP Federal Credit Union ATMs may result in a foreign usage or surcharge fee(s). Ask a member service representative for details.


Visa® Debit Card

It's a card that you use to access your share draft (checking) account without ever writing a check. You can use your debit card at any establishment that accepts Visa and the funds are automatically deducted from your checking account. A Visa Debit Card:
Serves as your ATM card, use it just as you would your ATM card to make
withdrawals, transfers, and balance inquiries (daily ATM limits are
$400.00 per business day);
Has no annual fee;
Has no service charge; and
All transactions appear on your monthly statement.

Debit card purchases are limited to the lesser of the member's available balance or $1,500.00 per business day, with a four-day aggregate limit of $2,500.00.


MEMBERS Financial Services


MEMBERS Financial Services is a personal financial management program designed exclusively for credit union members. Our representatives can assist you with purchasing life insurance, health insurance, Disability Income Insurance, and Long-Term Care Insurance. They can help you achieve your goals through investing with College Funding, Retirement Planning, and Estate Planning, or assist you with asset allocation. Let our representatives help you assess your current financial situation and develop a plan for all your financial planning goals.

* Representatives are registered through, and securities are sold through, CUNA Brokerage Services, Inc. (CBSI), member NASD/SIPC, 2000 Heritage Way, Waverly, Iowa 50677, toll-free (866) 512-6109. Insurance sold through licensed CUNA Mutual Life Insurance Company Representatives, and in New York, licensed insurance representatives of other companies. Non-deposit investment products are not federally insured, involve investment risk and may lose value, are not obligations of or guaranteed by the credit union. CBSI is a registered broker/dealer in all fifty states of the United States of America.

Night Deposits

Our night deposit feature can meet your after-hour needs. You can make deposits or loan payments by dropping them in the safe night deposit box. This service is offered at all of our branches except the Aiken Regional Medical Centers Branch, Broad Street Branch, and BTC Branch. All transactions are processed promptly the next banking business day.

Financial Counseling

Whether you are experiencing financial difficulties, need assistance in planning a budget, or want to increase your financial knowledge, our experienced counselors can help in a caring, confidential manner. This is a no-cost service to our members. Contact our financial counselor for an appointment.

Daily Expense Log
Monthly Budget Worksheet
Money Gobblers

Traveler's Checks

Purchasing American Express® Traveler's Cheques can provide you safety and security while away from home. If your checks are lost or stolen, simply report the missing checks and they can be replaced. We offer Traveler's Cheques, Cheques for Two, and Gift Cheques at affordable prices. Traveler's Cheques can be purchases at all of our branch locations.

Notary Public

There is a notary public at every office of SRP Federal Credit Union. This service is offered to our members at no cost, and no appointment is necessary.

Safe Deposit Boxes

Safe deposit boxes are ideal for storing your legal documents and valuables. We offer a variety of sizes and prices to suit your individual needs. You may rent a safe deposit box at any of the following branch locations:
Georgia Branches: North Belair Road
South Carolina Branches: Barnwell, Burnettown, North Augusta, Pine Log Road, Richland Avenue, Rutland Drive, and Silver Bluff Road.

Wire Transfers

If you need to move money in a safe and expeditious manner, wire transfers are the solution. You may transfer money to any financial institution in the United States for a nominal fee. SRP Federal Credit Union accepts incoming wires at no cost.

Mail Service

You'll find that no matter where in the world you are, you can do most of your financial transactions via mail. The credit union has Bank-By-Mail envelopes for members to use, which include a deposit slip and a preaddressed envelope. The built-in envelope provides ease in mailing your transaction back to the credit union. To receive Bank-By-Mail envelopes, contact a member service representative or visit your local branch.

PC TYMETM

PC TYMETM gives you Internet access to your accounts 24 hours a day, 7 days a week. Allowing you to manage your finances on your schedule. In addition, PC TYME(tm) services are protected by state-of-the-art online security. Sign up today by filling out the online form and faxing, mailing, or dropping off at any branch.
Access your account information 24/7;
Download your account information to Money® or Quicken®;
Transfer funds within the same account structure;
Make SRP Visa® payments;
Pay bills online with Bill Pay;
Make loan payments;
Line of Credit and Home Equity members can transfer directly
from these accounts into their savings and share draft accounts.

TYMETMLine

Touch Your Money Everyday (TYME). That's what SRP Federal Credit Union's 24-hour automated telephone response system allows members to do. This free service allows you to access your accounts 24 hours a day, from any touch-tone phone. All you need is a TYME Line Personal Identification Number (PIN), which can be obtained through a member service representative. The automated response system will walk you through your transactions, or you can use the TYME Line Speed Transactions that allow you to bypass the menu.

The TYME Line allows you to perform transactions, including:
Transfers;
Withdrawals;
Line of Credit Loan Advances;
Account Balance Inquiries;
Deposit Inquiries;
Withdrawal Inquiries;
Check Cleared Inquiries;
Loan Payoff Inquiries; and
Estimate Monthly Loan Payments.

What You Need to Get Started
To enjoy the touch-tone convenience of TYME Line, you'll need the following basics:

TYME Line Numbers:
Local Numbers: (803) 278-5590
(803) 648-9340
Toll Free: (800) 554-TYME

Your SRP Federal Credit Union Member Account Number:
Displayed in the upper right hand corner on the first page of your monthly/quarterly statement and also on your SRP Federal Credit Union membership ID card.

Your Personal Identification Number (PIN):
Call or visit the credit union for your initial PIN; then, once you begin to use TYME Line, you will have the option to choose a custom PIN by selecting the appropriate selection. PINs requested via phone are issued a computer-generated number and take about a week to receive.

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