|
SRP FEDERAL CREDIT UNION
PRIVACY POLICY AND AGREEMENT
Last Revised April 01, 2007
Trust has always been the foundation of our relationship with members. To
preserve your trust, we pledge to protect your privacy by adhering to the
practices described below. By signing any application or agreement with us,
or your use or continued use of any of our services after receiving this
document, you jointly and severally agree to the terms and conditions set
forth in this Policy and Agreement. In this Agreement the terms “we,” “our”
or “us” means SRP Federal Credit Union; and the terms “you” or “your” means
all members, consumers, borrowers and guarantors. This policy is intended to
benefit only the parties to this Agreement, and provides no benefits or
rights to any other persons.
1. The Types of Information We Collect.
We only collect information about our members for lawful business
purposes, or as otherwise required by applicable law. We collect
information about members from the following sources: (a) Applications
for services, verifications, current and past employers, other forms and
any communications you send to us including electronic messages from
which we collect your name, addresses, phone numbers, social security
numbers, financial data, birth date, gender and other information; (b)
Transactions involving your accounts or services with us from which we
collect information such as your name, account number, balance, payment
history, parties to your transactions and credit card usage; (c)
Consumer Credit Reports from which we collect information regarding your
creditworthiness, credit history and account activity; and (d) Market
Research Firms that provide us with a variety of information regarding
our members such as the number of individuals in a household, home
ownership.
You agree that the telephone numbers, mailing and e-mail addresses provided
in your Membership Application and Signature Card, or any other application
or communication sent to us are publicly available and will be used to
provide notices, disclosures, statements, other communications (including
but not limited to our responses to your e-mail communications) and offers
for certain products or services.
The Credit Union's Web Site.
Use of our web site or linking to a site we sponsor requires the use of
“cookies,” which are small pieces of information a web site stores on a
visitor’s web browser to remind the site about the user the next time
the site is visited. We do not store confidential or sensitive
information through the use of cookies. Our use of cookies enhances our
member’s online transactions and eases navigation through our web site.
For certain application, such as online transactions,
cookies are required to help protect the privacy of a member’s
transactions by, for example, terminating the session if the member
forgets to log out. We collect e-mail addresses from members who request
electronic services, and from users of our web site who choose to
provide their addresses.
How does SRP Federal Credit Union collect information about you
through its Internet web site(s) and what is done with that information?
We consider your privacy and the confidentiality of your business with
us to be paramount in the trust you place in us. When we do collect
information about you it is to facilitate our relationship. We use two
methods for collecting and using information:
1. Through online forms on the web site(s) from data you provide when
requesting products, services, or information from us. Some examples include
loan applications, personal information updates, and Internet communications
from you.
2. By using small client-side files that reside on your computer called
cookies, of which we use two types:
a. Session cookies that expire at the end of your browsing session. For
our purposes these are generally used by PC TYME to facilitate the internal
processing of the transactions you conduct through the service.
b. Persistent cookies that expire at a date determined by us. These
cookies are generally used to help us measure the effectiveness of our
advertising campaigns and do not contain any personally identifiable or
confidential information. They can also be used to help you personalize your
experience on our web site(s) should we choose to offer such a service.
Under no circumstances can a web site other than those from our domain
read or interact with the cookies created by our domain and we do not share
any data we may collect from cookie information that can be personally
identifiable.
For more information about cookies and how they work visit:
http://www.ufaq.org/navcom/lyncookie.html
http://www.microsoft.com/info/cookies.htm
2. The Types of Information We Disclose.
To benefit our members and former members, we only share the information
described in the Section above, within the Credit Union, which includes
all employees,
directors, agents, volunteers, committee members and field agents, and
with certain trusted third parties described in this paragraph, who are
obligated to maintain the confidentiality and security of your private
information. We use the services of various third parties to assist us
in offering financial services to our members. For example, we use the
services of third parties for processing or facilitating transactions
using
credit cards, checks (share drafts), debit cards and other access
devices including home-banking; for assistance in making loans, loan
underwriting; processing loan applications; appraising collateral;
statement printing; bookkeeping and accounting; consulting and business
development services; and for processing our outgoing mail. We also work
with companies that may provide financial services such as financial
planning, financial counseling, investment services, extended automotive
service contracts, personal, property or other insurance, credit
counseling, retail automobile sales and travel services to you.
We share information with CUMS, Inc. a credit union service organization. This company
is owned by us and other Credit Unions through ownership of the South Carolina
Credit Union League. CUMS provides the following types of services to us: item processing
and collection, statement printing, mailing services, bookkeeping and accounting,
consulting and business development
We share information about individual members with CUNA Mutual Group
(CMG), which is a diversified financial services company that serves Credit
Unions and their Members. CMG uses this information to offer insurance,
financial services, including financial planning, securities brokerage, and
insurance products and services. We may share personal information (such as
name, address, and account number) and account information (such as type of
accounts, account balances, and transaction history) with our associate so
they can serve you more efficiently: Our associate maintains the same
privacy standards as the Credit Union.
We may also share information when permitted by applicable law.
Because of the limited way we share information with nonaffiliated third
parties, we are not required to provide you with the opportunity to opt-out
from the disclosure of information to nonaffiliated third parties
3. Security.
We are committed to taking every reasonable precaution to protect
individual identifying information that you provide to us. We restrict
access to nonpublic personal information about you to employees who need
to know that information to provide products or services to you. We also
maintain physical, electronic and procedural safeguards that comply with
federal regulations to guard your nonpublic personal information.
4. Notices and "Joint Relationships."
Except where expressly required by applicable law, we will provide all
notices to the person (member) listed first on any application,
agreement or other relevant document with us. The notice will be mailed
to the address noted for said person on the application, agreement or
other document. If this person (member) has agreed to receive notices
and disclosures electronically, then we can send all such notices and
notifications, to the e-mail or Internet address provided by said
person. All joint owners, borrowers and guarantors agree to the receipt
and sufficiency of any notice or notification sent according to this
paragraph.
5. Modification.
The Credit Union reserves the right to modify, change or amend this
Privacy Policy and Agreement at any time without notice other than as
expressly required by applicable law.
6. What Members Can Do to Help.
Protect your account numbers, card numbers, PINs (personal
identification numbers), and passwords. In particular, never keep your PIN
with your debit card or credit card, as that makes you vulnerable in the
event you lose your card or your card is stolen. Use caution in revealing
account numbers, social security numbers, etc. to other persons. In
particular, if a caller tells you he/she is calling you on behalf of the
credit union and asks for your account number, you should beware. Legitimate
credit union staff would already have access to that information. It’s
important that the credit union has current information about how to reach
you. If we detect potentially fraudulent use of your account, we will
attempt to contact you immediately. If your address or phone number changes,
please let us know.
7. Protecting Children.
We do not knowingly solicit or collect data from children and we do not
knowingly market to children online. We recognize that protecting children’s
identities and online privacy is important and that responsibility rests
with us and with parents.
|
