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Contact Us

Physical Location

SRP Federal Credit Union
Administrative Campus
1070 Edgefield Road
North Augusta, SC 29860

Mailing Address

SRP Federal Credit Union
PO Box 6730
North Augusta, SC 29861-6730

Hours

Monday - Tuesday: 8:30 a.m. - 5:30 p.m.
Wednesday: 8:30 a.m. - 12:00 p.m.
Thursday - Friday: 8:30 a.m. - 6:00 p.m.

E-mail

E-mail is NOT a secure form of communication. Please DO NOT include the following personal information in your e-mails to SRP Federal Credit Union: your personal account number, Social Security number, PIN numbers, or passwords. SRP Federal Credit Union will only respond to general inquiries by email. Please submit member service requests securely through SRP Online by clicking the Support link or through the SRP Mobile app by tapping the Secure Support menu option.

If you have an emergency concerning your Visa Credit Card or your Visa Check Card, please contact the phone number provided below.

 

Telephone Numbers

Fax Numbers
Loan Payoff Request (803) 510-3820
Member Services
Local Number

(803) 278-4851 (North Augusta, Aiken, Augusta)
(803) 259-2781 (Barnwell)
(803) 637-6620 (Edgefield)

FaceTime srpphonecenter@icloud.com
Skype srpphonecenter
srpphonecenter2
Toll Free 1(800) 237-9829
Merchant Verification Lines (803) 202-4349
(803) 278-2541
SRP Insurance Services, LLC (803) 202-4300  (Monday - Friday 8:00 am EST to 8:00 pm EST)
(855) 811-5334  (Monday - Friday 8:00 am EST to 8:00 pm EST)
Mortgage Loans
Local Number (803) 202-4387
Toll Free 1(800) 237-9829, ext. 4387
SRP Online, SRP Mobile or TYME Line Inquires
Local Number (803) 278-4851
Toll Free 1(800) 237-9829
FaceTime srpphonecenter@icloud.com
Skype srpphonecenter
srpphonecenter2
SRP Retirement & Investment Services
Local Numbers

(803) 510-3835

Toll Free 1(800) 237-9829, ext. 3835
TYME Line
Local Number (803) 278-5590
(803) 648-9340
Toll Free 1(800) 554-TYME
Visa Credit Cards
Activate your Visa Credit Card

1(800) 631-3197

Report Lost or Stolen Visa Credit Card

1(800) 449-7728
Outside US and Canada
727-299-2449 collect

PIN by Phone  (888) 886-0083
Visa Debit Card
Activate your Visa Debit Card and
PIN by Phone
1(866) 985-2273
Report Lost or Stolen Visa Debit Card 1(800) 523-4175

 

 

Error Resolution for Mortgage Loan Servicing