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Coronavirus Updates

SRP Federal Credit Union continues to monitor developments in the rapidly changing Coronavirus/COVID-19 situation. Please visit this page for any updates regarding our response and preparation during this time. 

Our Broad Street and Augusta West Parkway branches are now open with limited occupancy as per the CDC guidelines. Click the link below to schedule an appointment. All other locations will continue to serve as FULL-SERVICE drive-thru only. Please continue to check back for the latest updates.

Appointment Scheduler

 

Out of an abundance of caution, and for the health of our members and staff, we have made the decision to serve our members via drive-thru services only beginning on Friday, March 20. Our branch hours will remain the same.

The following branch locations will be temporarily closed:

  • Peach Orchard
  • Richland Avenue
  • Williston
  • VA Hospital - Downtown
  • Charlie Norwood VA Medical Cente

All other branch locations are open via drive-thru and night drop. 

 Of course, we are always open online with our mobile app, SRP Mobile, and online banking with SRP Online. Got a Phone? Got a Branch on Ya! In addition, our ATMs are available and you may also access cash at any point of sale merchant by selecting the “Cash Back” option.

You may call us at 803-278-4851 with any questions or to schedule a time to access your safe deposit box. Please understand that we are experiencing a much higher than usual call volume working to assist our members and the wait times may be longer than average. Remember that you may also utilize our branch drive-thrus, ATMs, online and mobile access, and have the option to set up an appointment to speak with one of our Member Service Representatives. You can set up an appointment by calling our Contact Center or send us a Secure Message through SRP Online and SRP Mobile.

We will continue to closely monitor the situation and provide any updates as needed. For additional information about the Coronavirus/COVID-19, please visit the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO).

Please continue to check this page and our social media channels for future updates.

Fraud

Be Aware of Coronavirus Fraud

Scammers often use situations like the Coronavirus to take advantage of consumers. Please be alert and cautious of any scammers who may try and solicit you with the following:

  • Imposter Scam - scammers are attempting to solicit donations, steal personal information of consumers, or distribute malware by impersonating government agencies.
  • Investment Scam - scammers are attempting to send promotions that falsely claim that the products or services or publicly traded companies can prevent, detect, or cure Cornonvirus.
  • Product Scam - scammers sell unapproved or misbranded products that make false health claims pertaining to COVID-19. One example is there has been reports of fraudulent marketing of COVID-19-related face masks.
  • Fraudulent Stimulus Checks - scammers are attempting to send out fraudulent checks disguised as Stimulus Checks via mail.

For more information please click the links below for the latest news to better protect yourself from these scams.