Home > COVID-19 Info > Coronavirus Updates - More Information

Coronavirus Updates

SRP Federal Credit Union continues to monitor developments in the rapidly changing Coronavirus/COVID-19 situation. Please visit this page for any updates regarding our response and preparation during this time. 

Thursday, March 19

SRP Federal Credit Union continues to monitor developments in the rapidly changing Coronavirus/COVID-19 situation. Out of an abundance of caution, and for the health of our members and staff, we have made the decision to serve our members via drive-thru services only beginning on Friday, March 20. Our branch hours will remain the same.

The following branch locations will be temporarily closed beginning on Friday, March 20:

  • Broad Street
  • Peach Orchard
  • Richland Avenue
  • Williston

Our two branch locations in the VA Hospitals will remain open due to the screening process already in place through the hospital. All other branch locations are open via drive-thru and night drop. 

You may call us at 803-278-4851 with any questions or to schedule a time to access your safe deposit box.

 Of course, we are always open online with our mobile app, SRP Mobile, and online banking with SRP Online. Got a Phone? Got a Branch on Ya! In addition, our ATMs are available and you may also access cash at any point of sale merchant by selecting the “Cash Back” option.

We will continue to closely monitor the situation and provide any updates as needed. For additional information about the Coronavirus/COVID-19, please visit the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO).

Please continue to check this page and our social media channels for future updates.

Thursday, March 19

Be Aware of Coronavirus Fraud

Scammers often use situations like the Coronavirus to take advantage of consumers. Please be alert and cautious of any scammers who may try and solicit you with the following:

  • Imposter Scam - scammers are attempting to solicit donations, steal personal information of consumers, or distribute malware by impersonating government agencies.
  • Investment Scam - scammers are attempting to send promotions that falsely claim that the products or services or publicly traded companies can prevent, detect, or cure Cornonvirus.
  • Product Scam - scammers sell unapproved or misbranded products that make false health claims pertaining to COVID-19. One example is there has been reports of fraudulent marketing of COVID-19-related face masks.
  • Fraudulent Stimulus Checks - scammers are attempting to send out fraudulent checks disguised as Stimulus Checks via mail.

For more information please click the links below for the latest news to better protect yourself from these scams.

Friday, March 13

I wanted to take a few moments to share with you, our members, what precautions your credit union is taking to be prepared for the potential threat of the Coronavirus/COVID-19.  We understand the concerns surrounding this virus, and while there are no reported cases in our community at this time, we have opted to take a proactive approach to protect our members and employees.

First off, we have updated our pandemic policy / procedures for this specific event. We've increased our daily cleaning procedures with the use of strong disinfectant products on high-touch surfaces, have made hand sanitizer readily available, and are educating our staff on best practices recommended by the Centers for Disease Control and Prevention (CDC).

Please be assured that our commitment to you will remain strong and we are open for business. Of course, we are always open online with our mobile app, SRP Mobile, and online banking with SRP Online. If you are concerned about interacting with others; please consider using one of these automated channels (and our many ATM’s), instead of our branch network.  Again, we are open for business and by working together and remaining calm and educating ourselves, we will do our part to ensure the abatement of this virus.

We will continue to closely monitor the situation and provide any updates as needed. For additional information about the Coronavirus/COVID-19, please visit the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO).

If you have any questions, you can always reach our Contact Center by calling 803-278-4851.

 

Sincerely,

Harry Gunsallus
President and CEO