Text scams seem to be on the rise. Fraudsters will send texts looking as if they are coming from your financial institution, trying to create a sense of urgency that you have to take action NOW and call a given telephone number or click on a provided link. Stay vigilant against these text scams by not clicking the provided link or calling the provided number and giving them your personal information. If you are ever unsure of a communication that is asking you to take action on your account, please contact us at 803-278-4851 or stop by one of our branches and speak with an SRP staff member.
Reported Text Scams
Below are some samples of reported text scams. As a reminder, SRP will NEVER ask you to provide confidential information through text or prompt you to input your mobile/online username and password.
If you receive a text message which appears to be a scam, do the following:
- DO NOT click on links
- DO NOT log in to suspicious websites or enter financial information
- DO NOT call the telephone number provided in the text
- DO NOT reply to the text
- Block the phone number used and delete the text message.
Fake IRS Emails about Economic Impact Payments
Be aware there is an email that appears to be from the IRS stating you can get a third Economic Impact Payment (EIP) if you click a link and complete an application. This email is a scam. Do not provide your personal information. For more information regarding this scam and what to do if you've received an email like this, visit the Federal Trade Commission Conusmer Information website.
Current Reported Fraud
SRP has seen an increase in spoofed counterfeit emails that appear to come from SRP Federal Credit Union notifying members that their accounts have been inactive and disabled. The email or message will state you have a certain amount of time to restore your account and will encourage you to click a link to do so. THIS IS A SCAM. If you receive this email, or any other communication that is out of the normal SRP communication, please contact us 803-278-4851.
Industry Trends for 2021
There has been an increase in websites that are being spoofed (fake websites that look authentic) that are being sent to end users that ask for them to log-in with their Online Banking credentials. Scammers would then retrieve the user's real username and password and may potentially login and defraud the user and their financial institution.
Make sure you only login to SRP Online Banking or SRP Mobile through the link provided by SRP Federal Credit Union or those saved as bookmarks on your browser(s). If you do find out that our site has been spoofed, add-on services are available to help you remove the phishing site.
There is another phishing campaigns that include asking users to download a fake Windows application to their computers which is then later used for malicious purposes. We want to remind you that SRP Federal Credit Union will never ask you to download additional applications or software to your computer.
SRP Federal Credit Union will NEVER solicit you for personal information via e-mail, text, or telephone. This includes your account numbers, full card information, online and mobile banking usernames and passwords, PIN numbers, etc.
SRP Federal Credit may contact you if we suspect fraud on your account. We will send an email, text, and/or a call for you to verify purchases. We will NEVER ask for personal information. If you are contacted and have been asked for any information outside of purchase verification, do NOT provide any account information or personal data as this may be a scam.
Fraudsters have the ability to spoof telephone numbers. While a call or text may appear to be from SRP Federal Credit Union, it may be a scammer calling you to gather personal information about your accounts.
Be Aware of COVID-19 Fraud
Scammers often use situations like the Coronavirus to take advantage of consumers. Please be alert and cautious of any scammers who may try and solicit you with the following:
- Imposter Scam - scammers are attempting to solicit donations, steal personal information of consumers, or distribute malware by impersonating government agencies.
- Investment Scam - scammers are attempting to send promotions that falsely claim that the products or services or publicly traded companies can prevent, detect, or cure Cornonvirus.
- Product Scam - scammers sell unapproved or misbranded products that make false health claims pertaining to COVID-19. One example is there has been reports of fraudulent marketing of COVID-19-related face masks.
- Fraudulent Stimulus Checks - scammers are attempting to send out fraudulent checks disguised as Stimulus Checks via mail.
For more information please click the links below for the latest news to better protect yourself from these scams.
- Cyber Security
- Investor Alerts
- FTC & FDA Warnings
- FDA Updates
- Consumer Financial Protection Bureau
- Internal Revenue Service
- National Consumer Protection
Lost or Stolen Cards
Protecting Your Identity
Report Fraud to Federal Trade Commission