Industry Trends for 2021
There has been an increase in websites that are being spoofed (fake websites that look authentic) that are being sent to end users that ask for them to log-in with their Online Banking credentials. Scammers would then retrieve the user's real username and password and may potentially login and defraud the user and their financial institution.
Make sure you only login to SRP Online Banking or SRP Mobile through the link provided by SRP Federal Credit Union or those saved as bookmarks on your browser(s). If you do find out that our site has been spoofed, add-on services are available to help you remove the phishing site.
There is another phishing campaigns that include asking users to download a fake Windows application to their computers which is then later used for malicious purposes. We want to remind you that SRP Federal Credit Union will never ask you to download additional applications or software to your computer.
National Consumer Protection Week
SRP Federal Credit Union will NEVER solicit you for personal information via e-mail, text, or telephone. This includes your account numbers, full card information, online and mobile banking usernames and passwords, PIN numbers, etc.
SRP Federal Credit may contact you if we suspect fraud on your account. We will send an email, text, and/or a call for you to verify purchases. We will NEVER ask for personal information. If you are contacted and have been asked for any information outside of purchase verification, do NOT provide any account information or personal data as this may be a scam.
Fraudsters have the ability to spoof telephone numbers. While a call or text may appear to be from SRP Federal Credit Union, it may be a scammer calling you to gather personal information about your accounts.
Be Aware of COVID-19 Fraud
Scammers often use situations like the Coronavirus to take advantage of consumers. Please be alert and cautious of any scammers who may try and solicit you with the following:
- Imposter Scam - scammers are attempting to solicit donations, steal personal information of consumers, or distribute malware by impersonating government agencies.
- Investment Scam - scammers are attempting to send promotions that falsely claim that the products or services or publicly traded companies can prevent, detect, or cure Cornonvirus.
- Product Scam - scammers sell unapproved or misbranded products that make false health claims pertaining to COVID-19. One example is there has been reports of fraudulent marketing of COVID-19-related face masks.
- Fraudulent Stimulus Checks - scammers are attempting to send out fraudulent checks disguised as Stimulus Checks via mail.
For more information please click the links below for the latest news to better protect yourself from these scams.
- Cyber Security
- Investor Alerts
- FTC & FDA Warnings
- FDA Updates
- Consumer Financial Protection Bureau
- Internal Revenue Service
- National Consumer Protection
Lost or Stolen Cards
Protecting Your Identity
Report Fraud to Federal Trade Commission