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Fraud Protection

National Consumer Protection Week

FTC Consumer Protection Article

Security Reminder

SRP Federal Credit Union will NEVER solicit you for personal information via e-mail, text, or telephone. This includes your account numbers, full card information, online and mobile banking usernames and passwords, PIN numbers, etc. 

SRP Federal Credit may contact you if we suspect fraud on your account. We will send an email, text, and/or a call for you to verify purchases. We will NEVER ask for personal information. If you are contacted and have been asked for any information outside of purchase verification, do NOT provide any account information or personal data as this may be a scam.

Fraudsters have the ability to spoof telephone numbers. While a call or text may appear to be from SRP Federal Credit Union, it may be a scammer calling you to gather personal information about your accounts.

Be Aware of COVID-19 Fraud

Scammers often use situations like the Coronavirus to take advantage of consumers. Please be alert and cautious of any scammers who may try and solicit you with the following:


  • Imposter Scam - scammers are attempting to solicit donations, steal personal information of consumers, or distribute malware by impersonating government agencies.
  • Investment Scam - scammers are attempting to send promotions that falsely claim that the products or services or publicly traded companies can prevent, detect, or cure Cornonvirus.
  • Product Scam - scammers sell unapproved or misbranded products that make false health claims pertaining to COVID-19. One example is there has been reports of fraudulent marketing of COVID-19-related face masks.
  • Fraudulent Stimulus Checks - scammers are attempting to send out fraudulent checks disguised as Stimulus Checks via mail.

For more information please click the links below for the latest news to better protect yourself from these scams.


Lost or Stolen Cards

Lost or Stolen SRP Visa Debit Cards, Visa Credit Cards, or Checkbook

Protecting Your Identity

A New Resource for Protecting Your Credit A New Resource for Protecting Your Credit

Don't Fall Victim to Identity Theft! Don't Fall Victim to Identity Theft!

Credit Reports: Another Link in Security Credit Reports: Another Link in Security

Don't Get Phished!

How to Recover from Identity Theft

Report Fraud to Federal Trade Commission

Report Fraud to FTC

Consumer Protection

Consumer Information from the Federal Trade Commission

Financial Protection for Older Americans

NCUA Fraud Prevention Center

Preventing Elder Financial Abuse

When It Comes To Scams, Let's Look Out For One Another