Error Resolution for Mortgage Loan Servicing
Mortgage Loan Error Resolutions Requests or Request for Information regarding your loan account can be sent to :
SRP Federal Credit Union
ATTN: Mortgage Servicing Department
P. O. Box 6730
North Augusta, SC 29861
Telephone: 1-803-202-4387 or 1-800-237-9829 ext. 4387
In your letter, please provide the following information:
- Account Information: Your name and account number.
- Dollar amount: the dollar amount of the suspected error.
- Description of Problem: If you think there is an error on your account, describe the error.
You must notify us of any potential errors in writing to the P.O. Box above.